JOB ADVERT
JOB TITLE Software/Conectivity Support Specialist
LOCATION Madrid
REPORTING TO Technical Support / Pilot Support Manager
KEY RESPONSABILITIES
- Provide software solution and technical support to business partners during pilot projects
- Provide consultancy for connectivity development to integrate Company products into existing IT infrastructure.
- Deliver technical training to business partners
- Perform required local product testing to ensure product is fit for market
- Support rollout projects
- Interface for technical escalations between business partners and Company technical support teams (after sales support)
PERSON SPECIFICATION
Qualifications, Training & Experience
- Solid computer programming background with good knowledge of C++, Java, Visual Basic. Experience with .Net an advantage
- Technical knowledge of connectivity solutions for physical devices
- Knowledge of bank branch processes would be an advantege
- Experience in delivering training an advantage
Required Skills and Competencies
- Self confident with a can-do attitude
- The ability to work independently, flexibly, and with high degree of initiative
- Ability to be a team player
- Excellent knowledge of PC applications
- Good communication and interpersonal skills
- Well developed planning and organisational skills with a keen attitude to detail
- Good problem solving ability
- Customer focused
- Strong written and spoken English
Contact: patricia.martinez@es.talaris.com
Secretaría: